What Are Some Things I Should Avoid When Hiring Support Staff?

A good support staff can be invaluable to your business, but hiring them takes time and patience. When looking for an administrative support team that's solid and dependable, there are certain pitfalls you should avoid. For starters, don't wing it. Instead take the time to define exactly what you're looking for and make sure the ad you place accurately reflects those qualifications. Also, don't skip the screening process; don't exclude key personnel from the hiring process; and don't ignore your instincts. Anyone can look good on paper. It's when you start checking around for references that red flags begin to appear.

For more on hiring, be sure to read Top 10 Hiring Mistakes.