Integrating VoIP Services into Small Businesses

VoIP Service for Small Businesses

You've done your research and you know that your business can save money on local and long distance calls by switching from a traditional

telephony service to voice over Internet Protocol (VoIP). You've also learned that you'll be able to easily add a range of voice services without installing new equipment, have a number outside of your area code and save a bundle on combined Internet and voice packages.

The only trouble is you don't know where to start when it comes to finding the right VoIP solution for your business.

First off, if you don't already have a private telephone exchange (PBX), you'll need to install one. A PBX is a piece of equipment that switches calls between enterprise users, allowing a group of people (at a company or campus, for example) to share a specific number of external phone lines, saving the added cost of having an external phone line for each user.

End-to-End VoIP or Combination?